Last updated: October 27, 2025

At KBAM MEDIA, we want you to be confident in your purchase and satisfied with our services. This Refund Policy explains how refunds and returns are handled for both digital and physical products.

1. Digital Services

Digital services include design work, video editing, marketing strategy, and other creative or consulting services provided through our site.

• Once a project has been started or digital materials have been delivered, refunds are not available, as time and creative labor have already been invested.

• If the service has not yet begun (no work or materials delivered), a full refund can be issued upon written request within 48 hours of purchase.

2. Physical Products (if applicable)

If you offer merchandise or tangible products (like printed materials or apparel):

• Returns are accepted within 14 days of delivery if items are unused, unworn, and in original condition.

• Customers are responsible for return shipping unless the product is defective or incorrect.

• Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.

3. Non-Refundable Items

• Sale items, promotional services, digital downloads, and gift cards are non-refundable.

• Any project or service that has already been completed and approved is final.

4. Cancellations

If you need to cancel a service, please contact us within 48 hours of placing your order. After this time, work may have begun and cancellation may not be possible.

5. How to Request a Refund

To request a refund or return, please contact us at:
kbambusiness@gmail.com